Insurance Customer Service Agent

Overview: We are seeking a dedicated Customer Service Representative to join our team.
The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.
Responsibilities: - Handle incoming customer inquiries via phone, email, and chat - Provide information about products and services - Assist customers with order placement and product-related questions - Resolve customer complaints in a professional manner - Perform outbound calls to follow up on customer inquiries or issues - Maintain accurate customer records in the database -Obtain Property/Casualty insurance license within 60 days (Company Paid) Skills: - Strong communication skills to effectively interact with customers - Proficient in data entry to accurately record customer information - Excellent phone etiquette and active listening skills - Prior experience in customer service or sales is beneficial Join our team as an Insurance Customer Service Representative and contribute to delivering outstanding service to our valued customers.
Job Type: Full-time Pay: $41,000.
00 - $55,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * On-the-job training * Paid time off * Professional development assistance * Vision insurance Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Ability to Relocate: * Johnson, KS 67855: Relocate before starting work (Required) Work Location: In person