When you work at Landmark, you will find we are all about Culture, Connection, and Contribution.
You will build relationships beyond transactions and work with people who want to be better every day.
You will be empowered to grow relationships, the bank and supported in the development of your banking career.
You will celebrate success and have an opportunity to make a real difference for your customers and your community.
POSITION SUMMARY
The Mortgage Loan Officer (MLO) proactively solicits new residential mortgage business and sells Landmark National Bank mortgage products to meet established loan quality and production goals.
WHO YOU ARE
High school diploma or equivalent.
Previous mortgage lending or operations experience required.
Advanced communication and customer service skills.
Maintain a high degree of discretion and confidentiality.
Strong analytical skills.
Strong attention to detail and time management skills.
Moderate level of understanding of basic personal computer programs and mortgage-banking software’s (Internet, Word, Excel, and Outlook).
Must possess a NMLS number or be able to obtain one.
WHAT YOU WILL DO
Identify, develop, and maintain a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities.
Build and maintain relationships with all customers, prospective customers, team members, and community partners.
Provide excellent customer service by demonstrating the Landmark National Bank promise that Everyone starts as a customer and leaves as a friend.
Respond to customer inquiries and referrals that are generated from both the lender’s own contacts and from other business channels with a prompt and timely response.
Provide exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures, and regulatory requirements.
Collaborate with your team, other bank divisions, and bank leadership to develop, monitor, and achieve branch and regional goals.
Represent Landmark National Bank well through community engagement to advance the banks reputation both during and after business hours.
Comply with all federal and state compliance policies and adhering to HMDA.
Adhere to bank policies and procedures.
Performs other duties and projects as assigned.
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