911 Dispatcher

Responsibilities: - Receive and prioritize emergency and non-emergency calls from the public and other agencies - Gather relevant information from callers to determine the nature and urgency of the situation - Dispatch appropriate personnel or resources to the scene of the incident - Monitor and track the status of ongoing incidents and provide updates to responding units - Coordinate communication between field units, other agencies, and support services - Maintain accurate records of all calls, incidents, and actions taken - Provide pre-arrival instructions to callers in emergency situations - Operate computer-aided dispatch (CAD) systems and other communication equipment - Follow established protocols and procedures for handling different types of incidents Skills: - Excellent data entry skills to accurately input information into computer systems - Strong negotiation skills to effectively handle high-stress situations and resolve conflicts - Exceptional communication skills, both verbal and written, to interact with callers, field units, and other agencies - Knowledge of first aid procedures to provide basic medical assistance over the phone if needed - Ability to transcribe detailed information accurately and quickly - Familiarity with GPS and GIS systems for efficient routing and location tracking - Understanding of law enforcement procedures and terminology for effective coordination with police departments - Experience in dispatching or a related field is preferred but not required -High School Diploma or GED equivalent required -No Felony Convictions -Pre-Employment testing required - Psychological Evaluation required Note: This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Job Type: Full-time Pay: $14.
00 - $18.
00 per hour Expected hours: 42.
5 per week Benefits: * Dental insurance * Dependent health insurance coverage * Employee assistance program * Flexible spending account * Health insurance * Life insurance * On-the-job training * Paid time off * Retirement plan * Vision insurance Schedule: * 12 hour shift * Day shift * Holidays * Night shift * Rotating weekends Work Location: In person