Posted : Monday, June 10, 2024 08:33 PM
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and cancellations
- Maintain a clean and organized front desk area
Skills:
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Proficient in using phone systems and computer software
- Attention to detail and accuracy in handling guest information
- Ability to remain calm and composed in stressful situations
- Flexibility to work various shifts, including evenings, weekends, and holidays
At our hotel, we value our Front Desk Agents as they play a crucial role in creating a positive guest experience.
If you have a passion for guest relations and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this position may require standing for long periods of time.
Prior experience in the hospitality industry is preferred but not required.
To apply, please submit your resume along with a brief cover letter outlining your relevant experience.
We look forward to reviewing your application.
Job Type: Part-time
Pay: From $11.
00 per hour
Expected hours: 24 – 32 per week
Benefits:
* Employee discount
* Flexible schedule
Schedule:
* 8 hour shift
* Evening shift
* Overnight shift
* Weekends as needed
Work setting:
* In-person
Experience:
* Hotel experience: 1 year (Required)
Ability to Commute:
* Dodge City, KS 67801 (Preferred)
Work Location: In person
• Phone : NA
• Location : 2800 West Wyatt Earp Boulevard, Dodge City, KS
• Post ID: 9142982697
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