Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction.
Responsibilities: - Communicate effectively with customers via phone, email, and chat to provide prompt and accurate responses to their inquiries - Demonstrate excellent phone etiquette and professionalism in all customer interactions - Utilize bilingual skills (English and Spanish) to assist customers who require language support - Upsell products and services to customers based on their needs and preferences - Provide exceptional customer service by resolving complaints and issues in a timely manner - Perform data entry tasks accurately and efficiently to update customer information in the system - Collaborate with other team members to ensure a seamless customer experience - Conduct outbound calling campaigns to follow up with customers or promote new products/services Experience: - Proven experience in a customer service or sales role is preferred - Strong communication skills, both verbal and written - Proficiency in English and Spanish is highly desirable - Excellent problem-solving skills with the ability to think quickly on your feet - Experience with data entry and navigating computer systems - Ability to work in a fast-paced environment while maintaining attention to detail Note: This is a paid position.
Internship positions must also be compensated.
If you are passionate about delivering exceptional customer service, possess strong communication skills, and thrive in a dynamic environment, we would love to hear from you.
Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $46,776.
00 - $100,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Shift:
* Day shift
Weekly day range:
* Every weekend
* Monday to Friday
Work setting:
* In-person
Ability to Commute:
* Liberal, KS 67901 (Required)
Ability to Relocate:
* Liberal, KS 67901: Relocate before starting work (Required)
Work Location: In person
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